About Us

At Arkade, we recognized a critical gap in the voice technology landscape. Traditional systems weren't just falling short – they were holding businesses back. Founded by industry veterans David McWilliams and Ross McGarvey, we set out to create a platform that doesn't just handle calls, but transforms them into strategic assets.

In just our first year, we've processed over 800,000 calls, developed proprietary AI models, and secured partnerships with industry leaders.

Our Story

We're revolutionizing customer engagement through next-generation voice technology. By combining advanced AI with real-world business intelligence, we transform routine interactions into meaningful conversations that drive results. Our innovative platform enables businesses to understand, respond, and adapt to customer needs in real-time, creating seamless experiences that build lasting relationships. We empower companies to turn every customer touchpoint into an opportunity for growth, leveraging deep insights and predictive analytics to optimize every interaction. With our solution, businesses stay ahead of customer expectations while maximizing operational efficiency.

Our Team

David McWilliams

CEO/CTO & Founder
With over 3 years of deep analysis and revenue-generating AI experience across multiple business verticals, David brings extensive expertise in cross-medium technology and scalable business solutions. His 15+ years of developing payment & blockchain solutions, managing multi-continent deployments, and comprehensive experience with Family Offices drives our technical innovation and business strategy.

Ross McGarvey

COO & Founder
Ross brings over 20 years of experience in product development and implementation within the entertainment industry. As former Chief Innovation Officer at a publicly traded acquisition group, his expertise in managing cross-platform recommendation systems and strong background in brand development, marketing, and data-driven customer experience strategies shapes our product vision and market approach.